Innovo Portal and Login Processing

Incident Report for Innovo

Resolved

This incident has been resolved.
Posted Jan 09, 2020 - 18:16 MST

Update

The Innovo Customer Portal is back online. It was a DoS (Denial of Service) attack. The good news is our server can now withstand this style of attack moving forward. Thank you for your patience and we are sorry for the inconvenience.
Posted Jan 09, 2020 - 17:58 MST

Update

The Innovo Customer Portal is down as well as the ability to log in to any Innovo app. If you are currently logged into an Innovo app, the apps should work as normal.
Posted Jan 09, 2020 - 15:11 MST

Investigating

We are currently investigating this issue.
Posted Jan 09, 2020 - 15:08 MST
This incident affected: Customer Portal.